Sikker ferie: et præcist valg!

Vores forpligtelse til din ubekymrede ferie

covid e salute
 

Kære GÆSTER,

Jeres sikkerhed, såvel som vores samarbejdspartneres, har altid været vores prioritet.

Jeres sikkerhed og vores sikkerhed er vores præcise valg!

A safe vacation is a serene vacation

Safety has always been in the first place for Sant’Angelo Village and to allow you to enjoy a peaceful holiday we have established the necessary measures but always under the sign of tranquillity and carefreeness.

COVID-19 has profoundly changed our habits: sanitation, masks and social distancing have become everyday life. Fortunately, the outdoor holiday with its wide spaces, the sun, the breeze and the sea, is one of the safest holidays.

COMMON RULES

To allow everyone to enjoy a serene holiday, we need your collaboration and therefore we ask you to follow these simple instructions for your and our safety:

  • Keep a safety distance of 1 metre when you are with other guests or in company of non-cohabiting guests;
  • Wear the mask inside all closed spaces (supermarket, bazaar, toilets, restaurant) and outside in common areas when it is not possible to maintain a distance of 1 metre with people nearby.

It is not mandatory to wear a mask inside the accommodation/pitch if you are with your family. In any case, children under the age of 6 are not obliged to use a mask.

  • Wash your hands often with soap or gel. In the village there are multiple spots where you can find the sanitizing gel available.
  • Stay in your accommodation unit if you have flu symptoms (temperature over 37.5 °C, cold or cough) and contact the village reception immediately by telephone on +39 041 968882 Our operators are trained to give you all the necessary information;
  • Respect the maximum number of people allowed in closed spaces and do not stay in a closed building beyond the time necessary for the provision of the service;
  • To request information ONLY ONE PERSON of the crew may go to the Reception.

CHECK-IN

To ensure everyone’s safety, upon your arrival in the Village or during your stay, our staff may ask you to measure your body temperature using a thermo-scanner; if this is higher than / equal to 37.5 °C the security protocols provided for this case will be activated.

We will communicate by email to customers who have booked on the documentation to be presented, as the situation is constantly evolving at this time.

Online check-in operations will be encouraged as much as possible.

All check-in operations will be carried out with adequate spacing between guests and protection with the operator thanks to special plexiglass screens.

Only one person of the crew may go to the reception desk with the identity documents of all crew members, the booking letter and any other documents that will be requested.

DAY VISITORS

Day visitors are accepted only if they visit guests housed within the Village. Guests are responsible for the behaviour and compliance with the rules of day visitors, according to the camping regulations.

Day visitor access may be suspended during periods of increased occupation, in compliance with the COVID-19 rules on social distancing. In the event of full occupancy, day visitors may be denied access to the swimming pool to give priority to the guests of Sant’Angelo Village.

Day visitors must complete the self-certification, pay for their visit upon entry and must wear the identification bracelet. The bracelet will be cut by the Reception staff when leaving the campsite.

CHECK-OUT

All check-out operations will be carried out with adequate space between guests and protection with the operator thanks to special plexiglass screens.

In order to avoid queues and gatherings, we invite you to pay your bill in advance of the scheduled departure and to pick up the document left at the reception.

A dedicated desk will be organized for the return of the keys. Guests are required to wait for the accommodation check-out at the living unit.

TOILET FACILITIES

The toilets are continuously cleaned and sanitized according to the rigorous and careful cleaning protocols that we have always adopted. In addition to this, all surfaces and contact areas will be sanitized with special treatments, according to the prescriptions of the Ministry of Health, which guarantee a high efficacy in fighting viruses but are harmless to humans and which do not damage the materials they come into contact with.

The entrance and exit have been divided to allow a single path that doesn’t create crowds.

At the entrance, we invite you to use the sanitizing gel and before leaving, wash your hands with the liquid soap from the dispensers that contains sanitizer.

Air exchange is guaranteed in all our toilets thanks to their particular structure.

ACCOMMODATION UNIT

The accommodation unit are cleaned by our staff and by specialized firms, with the care and attention that has always distinguished us.

In addition to this, all surfaces and contact areas will be sanitized with special treatments using the hydrogen peroxide technique, according to the prescriptions of the Ministry of Health, which guarantee a high efficacy in fighting viruses but are harmless to humans and which do not damage the materials they come into contact with.

Air change is guaranteed every time the accommodation is cleaned.

The cleaning of the filters of the air conditioners is carried out at each check-out with anti-legionella sanitizing products.

BEACH

The access to the beach is allowed only to guests of the village.

The Beach Sets occupy an area of ​​10 m².

The sunbeds are sanitized at every change of person and in any case every morning before their occupation.

The toilets, showers and changing rooms are cleaned frequently and sanitized every morning before they open.

In the free areas, the distance between equipment (deckchairs, sun lounger, etc.) must be at least 1,5 metres between one family and another. Our staff will supervise the respect of the rules of social distancing, but we trust in the individual responsibility of each one to comply with the legal requirements on social distancing as a form of prevention.

We remind you that swimming in the sea is recommended for its beneficial properties and for the natural disinfection of sea water and the beach of ​​Cavallino-Treporti also achieved the Blue Flag in 2021 for the cleanliness of the water and the safety of the structures present on the beach.

POOL

The access to the pool is allowed only to guests of the village and in compliance with the maximum capacity of the facility.

The Pool Sets occupy an area of ​​10 m² and are available only upon reservation.

The sunbeds will be sanitized at each change of person and in any case before the pool opens.

The solarium and the green area can be used with a towel; the distance between the towels must be at least 1,5 metres between one family and another. Our staff will supervise the respect of the rules regarding the social distancing, but we trust in the individual responsibility of each one to comply with the legal requirements on social distancing as a form of prevention.

In compliance with the distance rule and to ensure sufficient space for everyone, no camping equipment, chairs or deckchairs, umbrellas and strollers are allowed in the pool.

The pool area is sanitized by the staff before the swimming pool opens.

The toilets, showers and changing rooms are cleaned frequently and sanitized before opening and continuously throughout the day.

The quality of the water is guaranteed by the use of chlorination systems that allow water to be sanitized in a way that is not harmful to humans. The chloride value is constantly monitored and maintained according to the parameters established by law.

The lifeguards will supervise the respect of the rules and can prevent the access to the pool when the maximum number of people in the water is reached (according to COVID-19 regulations) or when too much crowding occurs.

SLIDES

The slides can be used respecting the distancing rules. Guests are asked to respect the signs on the floor.

ANIMATION

The Animation is guaranteed but upon reservation.

The activities of the mini club, workshops, fitness activities, sports and evening entertainment are possible.

To avoid crowds or gatherings, the activities will have a limited access number.

The fitness activities, both in the morning and in the afternoon, will take place on the beach in front of the stage and will have a limited access number with reservations required.

The mini club / maxi club activities and workshops will take place with stations that allow social distancing. Children over 6 years old must wear a mask.

The games and the mini club area will be cleaned and sanitized at each change.

The evening and music shows are with limited access, by reservation and can only be followed seated.

It is not possible to attend the show when not seated.

RESTAURANT, SUPERMARKET, BAZAAR, BEACH BAR AND POOL BAR

All our handlers already strictly comply with the rules on hygiene and sanitation of the kitchen, the dining room and other common areas, because these rules are already provided for by HACCP (procedures that guarantee a high level of hygiene).

At the restaurant the distancing between tables is guaranteed, the waiters will always wear the mask and the table will be sanitized after each use.

From 15/05/2021 the restaurant guarantees service at the tables on the veranda and from 01/06/2021 it will also be possible to dine on the tables inside.

The take away service has been improved with the introduction of a booking application, so that you can easily pick up your meal and enjoy it in complete tranquillity in your own accommodation.

PLAYGROUND

The access to the playground is allowed to only one accompanying adult per child. The use of the mask is mandatory for the adults and for children over 6 years of age, even if you are in an open space. Respect the instructions and use the sanitizer available at the entrance.

FITNESS CORNER

The fitness corner will be functional from 01/06/2021.

In the gym you must keep a distance of 1 metre from other people if not engaged in physical activity and at least 2 metres if you do physical activity. You cannot share glasses, exchange equipment or other items. Each tool must be sanitized by the user at the end of use with the products made available.

Admission is limited and upon reservation.

PITCHES

The positioning of the caravan / camper/ tent must be done taking into account that the open side (door) is at least 3 meters from the entrance of the neighbouring unit. During the stay, a distance of at least 1,5 metres must always be maintained between one’s own equipment on the pitch and those of the neighbour (chairs, tables, bicycles, etc.). Our staff will supervise the respect of the rules regarding social distancing, but we trust in the individual responsibility of each one to comply with the legal requirements on social distancing as a form of prevention.

We recommend that guests keep the external furnishings clean and sanitized as well as the internal ones, according to the good sanitation and hygiene practices provided by the Covid protocols.

STAFF

All the staff have been trained on the hygiene and safety protocols and on the operational management methods of COVID-19 and are at your disposal for any information.

To contact the reception, please contact us by telephone on +39 041968882.

The Staff will always wear the mask for your and our protection.

DOCTOR

The campsite doctor is available for one hour a day from 21/05/2021 to 02/07/2021 and upon request, after booking the visit at the Reception.

From 03/07/2021 to 28/08/2021 a doctor is at your disposal 24 hours a day.

Visits must be booked to avoid crowds and long waits.